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Terms under which I will carry out any work for you?

Terms and Conditions of work

computer in flames

I charge an hourly rate of £35 for my work. After the first complete hour time is charged in blocks of 15 mins. I do not charge VAT for my services

Whilst I strive to undertake ALL work in your home in many cases this is neither possible or economically viable. In these cases I will take your Computer away to work on it in my workshop. I will take care of it whilst it is in my care.

If I take your computer away I will agree with you what work I intend to do and what the overall charge will be BEFORE I take it away. If, when I have examined the computer in greater detail, I find that I cannot repair your computer I will return it to you in the same condition as I took it away. There will be no charges to pay in this situation.

If I need to purchase any parts to repair your computer or network the costs for the parts, including delivery costs, will be in ADDITION to my time to effect any repairs. I will obtain your approval before I purchase any parts and will provide a suppliers receipt for these costs. I do not add a handling fee for any items that I purchase on your behalf.

In all cases payment is due on COMPLETION of any work. Payment to be made by cash or cheque only.

I can be contacted on 01858 440478 or 07982 729511 but not after 20:00 thanks!